[Resolved] Flipkart — flipkart delivered a product which was not ordered and took away the money

SwarajBasu

from Mumbai, Maharashtra

Address:

Azara, 781017

Dear sir/madam.. I haven't ordered any item from my account but a product has delivered to my home order with order id: od[protected]. We ordered other product, thought they delivered. But unknowingly someother product was delivered. Please check where the mistake has taken place and kindly do not repeat the same in the coming days. Seems like we are having security issues regarding our orders, address and phone numbers. We got calls from these numbers [protected], [protected] but when we called for returning the product, they are not picking the calls. How can i get my money back?

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Dec 10, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.