[Resolved] Flipkart — flipkart doing fraud - sent me wrong item & blocked my account | |||
I HAVE Been CONTACTING FLIPKART, since 23rd Nov 2018. It's 43 days now. No RESPONSE from FLIPKART TILL NOW !!! Flipkart is doing FRAUD Business - Sent me wrong item & BLOCKED my ACCOUNT and Trapped me. CONTACT # [protected] Order # OD[protected] Replacement Product - San Disk Ultra 128GB MicroSDXC Class 10 100 MB/s Memory Card. Product COST = Rs.2269 I had requested for a Replacement Product which is San Disk Micro SD Card. But, unfortunately Flipkart sent me a SanDisk Pen Drive. Flipkart has blocked my account without giving any prior information or warning. And because of which I am not able to create a return request for my Replacement order with product costing Rs.2269. When I requested for a Return of this item, Flipkart mails me "Our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account". BUT THE FACT IS, THERE WERE NEVER HIGH NUMBER OF RETURNS. I HAVE RETURNED ONLY 4 PRODUCTS IN THE HISTORY O[censored]SING FLIPKART. I see that am not able to login to my account anymore. I tried contacting customer care and spoke to supervisors several times regarding this issue, who gave me fake timelines to resolve issue but all was in vain. No one contacted back or mailed back to me, instead kept sending automated emails with same content which said that I am not able to login again to flipkart account anymore. I was given NO Warning or intimation before my account was blocked. Hope that I will get some kind of resolution for this matter. Total Value = 2269 - WRONG PRODUCT RECEIVED. Thanks Was this information helpful? | |||
Feb 19, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. This would also mean that you will no longer be able to login to your Flipkart account. Hence, closing the complaint from our side.
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