[Resolved]  Flipkart — flipkart flipkart very very bad, cheating customers with tech visit never want to use flipkart anymore

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.flipkart.com

I have network issue and battery issues in my mobile.

I have attached the tech visit person video & photo. You all can simply see that he came with no measuring equipments for testing the mobile. He came took the photo of imei number and he got a phone call. He spoke in that after that he said i will update the status. I did not understand for what purpose he came.

When i spoke with the customers care team he updated like every thing is good in the phone customer is not satisfied. I informed to him he forwarded the call to exclusion department he leassoned everything and he disconnected the call with out giving any response.

This is the way flipkart is cheating the customers. To schedule the tech vist they took one month.

My humble request please do not by any mobile or anything thing from flipkart they are giving defective products and after that not responding to the customers.

I am facing with flipkart many times the same.

I have raised the complaint on 3rd september 2018. From then they are saying that they are raising for tech visit, no one is coming and i did not received any update as well finally when contact the customer care support they say simply tech visit is cancelled with reason customer is not available. (But they did not called me or nothing).

Like that for a month use to reschedule and they will not come. Finally they came for name sake on 2nd october 2018 and i not even seen the mobile condition.

Like this they took 60 days and finally they are asking to visit samsung service centre.

Not great mobile from samsung with respect to price.

Even after watching this video also there is no response from flipkart guys.

They have schedule tetch visit and tech visit person updates there is issue in the phone but finally flipkart called me and said they are not replacing it.
Flipkart and seller together playing dramas by selling faulty and duplicate products.

Please do not buy anything in flipkart
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Jan 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Flipkart Customer Care's response
We will revert on it.
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