[Resolved]  Flipkart — flipkart has refused refund for the doa product they delivered

Website:www.flipkart.com

I purchased two phillips juicer from flipkkart.com with the following order no. But both are delivered dead on arrival, but flipkart has refused for refund and ignoring my emails and calls also. I need a urgent refund.

Order no. Od[protected], od[protected]

Flipkart has no customer care policy as per customer's need, they have cheating propensity.
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May 2, 2018
Complaint marked as Resolved 
I have got the refund from the co. and deffectives product have been picked up by FLIPKART
Flipkart customer support has been notified about the posted complaint.
Apr 27, 2018
Updated by parag1995
this complaint is not resolved, hopeless service of FLIPKART
Apr 27, 2018
Updated by parag1995
all the ph nos. given of grievance Officer flip kart are wrong nos. they are not giving call back even
Apr 27, 2018
Updated by parag1995
now flipkart has picked up the deffective product (order no. OD[protected], promissed for refund, but not agreed for refund for the other deffective product bearing order no. OD[protected]
Apr 27, 2018
Updated by parag1995
their customer care is changing version and statements. FLIPKART is not reliable at all
Apr 27, 2018
Updated by parag1995
FLIPKART IS total harrassment for customer
Apr 27, 2018
Updated by parag1995
Now to know the status I gave a fresh call back request but i did not get call back even, FLIPkart is not responding the call back request even. The audience should think 50 times before purchasing from FLIPKART
Apr 28, 2018
Updated by parag1995
on 28/4/2018 I again contacted the customer care of flip kart, but they refused for refund for my order no. OD[protected]
Verified Support
Apr 28, 2018
Flipkart Customer Care's response
We will revert on it.
May 02, 2018
Updated by parag1995
now got the refund, so issue has been resolved, thank you all
Verified Support
May 03, 2018
Flipkart Customer Care's response
Customer raised a concern stating that he wants refund for the order as its was delivered defective.
Customer himself reverted back on mail stating that he has received the refund. Hence closing the case.
Complaint comments 

Comments

Only one side hear properly.. other side my headphone not working.
its only 1.5 months old.. now what i do..

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