[Resolved] Flipkart — flipkart is cancelling the refund request on mobile (without invoice) & also blocked flipkart account

Upsc Onlineacademy

from Hapur, Uttar Pradesh

Website:

www.flipkart.com

In the month of last week of october, defaulted handset has been replaced & it has been delivered without invoice & again there is a hardware problem.

On requesting many times flipkart has given approval of reverse pick up but after few hours it is cancelling the reverse pick up.

Now they have blocked my flipkart account so that i can't apply for reverse pick up.

Kindly allow refund on this old handset without invoice.

I have sent all the documents to the flipkart like invoice, screenshots of approval of refund, chats etc. Etc.

But again & again they are saying your flipkart account has been blocked, we can't see the details.

They have niot given any reason that whyb they cancelled the refund request many times & why they have blocked flipkart account without giving any warning???

Plz find attached file as a proof that flipkart is allowing the reverse pick up but after that they are cancelling the request & not blocked flipkart account too.

+6 photos

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Dec 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response We will revert on it.

Nov 22, 2018

Updated by Upsc Onlineacademy Also open my blocked Flipkart account.

You have blocked it without any notification & even you told me to cancel the return request & file again ...& after that account has been blocked.

I have all the screenshots in which you have instructed me to do this so that account can be blocked.

Also you have cancelled reverse pick up of Jivi mobile more than thrice, before blocking of account without any reason.

If you can't open blocked account, just allow reverse pick up of Mobile Phone which has been sent by you without Invoice.