[Resolved]  Flipkart — flipkart is denying that they did not receive payment

Address:Plot no. 13 Flat no. SF3, Ghaziabad, Uttar Pradesh, 201005

I have made payment to flipkart by using paytm UPI and it was successful from my end but flipkart denying that they havent recieved any payment and they even not providing me proper information neither they are responding me on email. I ahve called them alot of times but they are telling me every time that email us and i have emailed them alot of times but they are not replying. Kindly help me out with this issue
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Nov 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Oct 20, 2019
Flipkart Customer Care's response
Hi, We understand your concern about the payment of your product(Flipkart SmartBuy NS-L60 High Bass 16 W Portable Bluetooth Speaker). However, we see that the payment has not gone through and the amount should not be debited for this transaction. In case of any debit, the bank will reverse the amount within 8 business days. Request your understanding.
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Hi, We understand your concern about the payment of your product(Flipkart SmartBuy NS-L60 High Bass 16 W Portable Bluetooth Speaker). However, we see that the payment has not gone through and the amount should not be debited for this transaction. In case of any debit, the bank will reverse the amount within 8 business days. Request your understanding.
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