Flipkart — Flipkart is failing to recognize my phone IMEI number when I enter the same for exchange

Address:18-3-13, Near Saibaba Temple, Shanti Nagar, Khadi Colony

Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with anyother smartphone’.

I had purchased the same phone from Flipkart itself on 18 May 2017, i.e. 5 years back, and it doesn’t recognize now!!

I’ve checked online for my phone’s authenticity using imei number and it appears genuine. I am using my mobile regularly without any trouble.

I don’t see any other reason why it is not recognizing except carelessness and unprofessional-ism of Flipkart.

Flipkart is making fools of Customers which I observed often.

Please check and let me know. My Flipkart id: [protected]@rediffmail.com
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