[Resolved]  Flipkart — Flipkart is not accepting return of a product that was ordered by mistake by my mother

Address:560099
Website:www.flipkart.com

My mother on my birthday ordered a moto360 unaware that i already have a similar kind of device. Now when i ask the flipkart to return the product they outright refused to do so. It is a very expensive product brand new and it is of no use to me. The product cost is rs 20, 000. I have never faced such a situation from amazon. I along with my family members have ordered so many things from flipkart but this is very wrong on their part and requires some action to be taken against them.
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Jun 17, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 17, 2016
Flipkart Customer Care's response
Hello, Greetings from Flipkart! We are unable to find order details or contact information in the above complaint posted and hence we are unable to escalate for resolution. We request you to please contact our customer care at[protected] or send an e-mail to [protected]@flipkart.com for further assistance. Thank you for shopping with Flipkart!
Complaint comments 

Comments

Please don't buy any product from Flipcart.com
mobile Lenovo k3 note replace.
display has no working and blank display
mobile no... [protected] contact us about any info...
mobile Lenovo k3 note replace.
display has no working and blank display
mobile no... [protected] contact us about any info...
Hello,

Greetings from Flipkart!

We are unable to find order details or contact information. Kindly share the below details:

Order ID -
Registered contact details -

Awaiting for revert!

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