Flipkart — flipkart isn't giving me my refund money

 
1 Review
India
 Aditya78 on Oct 9, 2019
I bought a mobile from flipkart worth 9024inr because if the quality issues, i returned the product... They agreed to give me refund in my bank account... But, i didn't got the money even after 6 days... I called them... They said the seller has sent me a e-mail on which, i have to send them transaction details of my bank account... But, i didnt received the email... I changed my regestered email... And then again tried several times... I sent a screenshot to flipkart of minitransacton but they said, because of technical issue, they are unable to see the image... I asked them to give me another medium where i can show them the details... But they said there isn't any... I asked them the sellers email id so that, u can share them the image directly... But they denied
Now, i am worried about my money
Please help

Complaint Status


[Oct 09, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 10, 2019
Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Sep 19 and it should have been reflecting by now. Hence, we are closing this case from our end.
Updated by Aditya78, Oct 10, 2019
No, the money isn't credited in the bank account...
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    Flipkart - flipkart isn't giving me my refund money