[Resolved]  Flipkart — flipkart its been 50 days i have not received my refund for 57990

Address:Kannur, Kerala, 670561
Website:www.flipkart.com

Hi,

I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and has been cancelled by seller. I contacted with flipkart and flipkart is saying they have already processed the refund on october 17. Till now i have not received my refund. I have contacted the hdfc bank also and they says our record indicate that there is no debit for rs. 57, 990.00 debited from your account on october 17, 2017. Emi is still cutting. Under item that has been cancelled by seller, refund status is not completed yet and there is no refund id too there. I'm really frustrated please help me regarding this.

1. Original date of transaction : tue, oct 17th '17 1:09 pm
2. Amount of transaction : ₹57, 990
3. Order id : od[protected]
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Jan 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 11, 2017
Flipkart Customer Care's response
Complaint : Order cancelled refund not completed

Solution : Interacted with the customer conveyed the apology already refund completed from seller end further need to visit bank closing
Feb 18, 2018
Updated by xnorpix
who resolved this issue, its not resolved yet, still it is not refunded yet
Feb 18, 2018
Updated by xnorpix
i contacted with HDFC bank, they say, its not refund yet
Feb 18, 2018
Updated by xnorpix
Please help regarding this
Complaint comments 

Comments

Dear Customer,

I request you to share your card number, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
xnorpix's [Complaint's author] reply, Dec 7, 2017
Still HDFC says that We would like to inform you that we are unable to see any debit of Rs 57, 990/- on October 17, 2017

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