[Resolved]  Flipkart — flipkart not delivering product and harrasing mentally

Address:

Nagpur, Maharashtra, 440015

This message is regarding to the incidence i have faced in flipkart and their customer support, i have raised issues multiple times and nothing is happening. I called customer support multiple times and its all in vain all ask me to wait for some time and the deadline keeps on extending and its been more than 10 days now. I'm writing this mail in complete frustration i have faced because of flipkart and its customer support team. i cant find any solution and even after the deadline there is no update from flipkart and neither flipkart contacted me for same. I want my product at any cost and i cant tolerate this behaviout from flipkart anymore, i will look forward towards legal proceedings. Incidence: IN[protected] Order ID Order ID - OD[protected] Transacton id- PZT[protected]Z132K01 Product name Wrangler Skinny Men's Grey Jeans The promised delivery date of this product was 2nd of October and it was shipped on 28th sept however there were no updates after 28th sept for the same product, I waited for it and finally raised a concern for same at Flipkart on 7th oct and I was assured that it will be solved by 8th oct. however on 8th of October I received that it will be solved by 10th oct. I waited patiently and on [protected]@th after calling the customer support said wait until 12th oct 11am and I did same and nothing happened. After calling again on 12th they said the issue is unresolved and I should wait until 7pm on same day and item will be delivered at any cost still nothing happened. And when I called at 7pm they asked me to wait for next day 11 am and now when I called they are asking me to wait for another 24hours and I’m completely frustrated by this behaviour of yours, I’m in position where I’m frustrated by calling again and again and sending mails again and again with no support from customer support team. I’m sick of your false assurance. I have proof of everything flipkart have said and assured and nothing happened . I’m doing this as last resort and I hope my issue is resolved. If not, I will be looking further for legal proceedings of wasting my time and money. I'm attaching photos for proof. Its been so many fake assurance that it will be delivered to me within 24 hours at any cost and it havent been delivered. the deadline is passed and its not delivered even after multiple complaints. i have raised at least 20 complaints on social media, customer care, email and nothing happened. Please look into it and give me resolution as its high time. i have attached the proof that the item was supposed to be delivered by today as per said by flipkart customer service agent and its not delivered. what should i do in this case? i'm fed up of flipkarts false promises. I’m harassed by customer support from Flipkart and my mental peace is completely disturbed by such treatment by Flipkart. I have invested a lot of hard earned money on multiple calls and other resources used by me to contact flipkart. Flipkart is responsible for any wrong-doings happened to me.

Please contact me with resolution