[Resolved]  Flipkart — Flipkart not refunding amount against damaged Mac

Ordered Mac Mini from Flipkart on 17th July 2021 and it was delivered as scratched and dented. The physical damages were immediately highlighted to Flipkart and even the replacement also was of similar pathetic condition.

Flipkart approved the return and asked me to wait for pickup on 25th July 2021. But the pickup guy never came and everyday did false update of missing contents.

I had repeatedly mentioned that nobody is coming for pickup but Flipkart didnt care and cancelled my return request thrice. It is more than 15 days my amount is illegally withheld by Flipkart while their merchant is happy selling me a damaged and refurbished Mac.

Everyday their pathetic customer service claims to escalate the concern and some team would look into that. But till date not a single resolution has been provided yet.