[Resolved]  Flipkart — flipkart order cancelled my order without any notification

Address:382480
Website:www.flipkart.com

Hello,

I have placed order on flipkart for purchasing realme 2 pro mobile on date 13th october. My shipping address is new ranip ahmedbad.

My order number is : od[protected]

Seller has processed my order on date 19th october. I have got sms on 21st october 2018 9:19 am like "your product is shipped and will be delivered by monday, oct 22 2018". After 2 hours i got another sms your order is cancelled and sms like "your order has been cancelled as our courier partner was unable to deliver to your address".
When we talk to flipkart they were not giving proper reason to cancel my order. Also they said that we are not able to delivered product to your address so our courier partner had cancel that order.
Was this information helpful?
No (0)
Yes (0)
Nov 25, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Flipkart Customer Care's response
Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the courier service provider for unforeseen reason and refund info shared. Hence, closing the complaint from our end.
Complaint comments 

Comments

Order Placed: Your order for Nokia 5.1 Plus (Blue, ... with order ID OD[protected]
As I requested replacement of my mobile Flipkart rejected but when I tell problems in mobile care they told me to do a replacement of this immidiately
I booked in flipkart Guitar. my od id -od[protected] . my AWB no is[protected] .still now i didn't receive my product .but in tracking sheet shown this part is delivered.pl confirm and give the feedback .
I am nandhini.I have order the redminote5pro by using credit. But my order has been cacncelled and i recieve a msg your amount has been initiated . But still now i didnt get a money. And I recieve a message that my emi has been registered in bank.Can u please refund my money please..kindly take action please
The [censored] flipkart dnt no how to treat a customer and what the [censored] they are working there ask them to go and shut i will take revenge against flipkart

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46545
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information