[Resolved] Flipkart — flipkart order cancelled my order without any notification | |||||
Hello, I have placed order on flipkart for purchasing realme 2 pro mobile on date 13th october. My shipping address is new ranip ahmedbad. My order number is : od[protected] Seller has processed my order on date 19th october. I have got sms on 21st october 2018 9:19 am like "your product is shipped and will be delivered by monday, oct 22 2018". After 2 hours i got another sms your order is cancelled and sms like "your order has been cancelled as our courier partner was unable to deliver to your address". When we talk to flipkart they were not giving proper reason to cancel my order. Also they said that we are not able to delivered product to your address so our courier partner had cancel that order. Was this information helpful? | |||||
Nov 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the courier service provider for unforeseen reason and refund info shared. Hence, closing the complaint from our end.
| |||||
5 Comments | |||||
Comments
Order Placed: Your order for Nokia 5.1 Plus (Blue, ... with order ID OD[protected]
Reply
I am nandhini.I have order the redminote5pro by using credit. But my order has been cacncelled and i recieve a msg your amount has been initiated . But still now i didnt get a money. And I recieve a message that my emi has been registered in bank.Can u please refund my money please..kindly take action please
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information