[Resolved] Flipkart — flipkart order cancelled without any reason - moto g5 plus | worst customer service | |||||
Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price. Now i am very serious. I will not spare flipkart this time until i get my order. I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled. Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation. As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost. I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours. Countdown begins from now. Update - not recevied any resolution for previous issue. Now, i can't login into my account getting an error "login unsuccessful. Please retry in a minute" So even our money on flipkart is also not safe. Was this information helpful? | |||||
Feb 11, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Jan 11, 2018 Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent an mail in your registered email Id:[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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