Flipkart — Flipkart pay later account permanently closer request

Address:

Inamatti plot mamani Keri road basaveshwar badavane saundatti

I have contacted several times but till now my issue has not been resolved.
Also lodged complaint at flipkart but they do nothing.

They simply say that it is taking time. You took time for about 10 days whereas u have promised to resolve the issue within 3 days.

I request you to kindly deactivate / permanently close my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from idfc first bank of in Rs 40000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dues of Rs 2730 if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately. I don't have any pending in flipkart pay later. So please close this
Pending dues of Rs 2730 is showing in CIBIL report as written off
So please kindly deactivate my flipkart pay later account immediately.