[Resolved] Flipkart — Flipkart removed Youtube Promo Code notification before expiry date and without sending sms | |||||
Flipkart adopting malpractices to attract customer and then not keeping up its promises. Here is the details description of the issue faced with flipkart. Flipkart send me a promocode for youtube 6 month trial saying that we are providing this for our subscriber as promotion which was valid till 31st Jul 2020. But within 2 days the notification vanished and I was not send any sms with promo-code as a result it was lost and wasted. I understand that this are promo offer for limited period but it was not mentioned anywhere that it will vanish 2 days from notification if not used. Such practices adopted creates a negative impression about your esteemed brand and this result in loss of customer faith. As a consequence to retaliate to the above experience, I have decided not to use this account for any purchase for next 6 month(same duration as youtube trial period) so that flipkart realizes that such practices will not help them be customer centric and attract customer attention. I received a call from their executive and asked them to escalate it to their management. They accepted that it is issue in the system, they can not do anything for that. If flipkart is really concerned then do needful to restore back the offer which was actually given to me. Was this information helpful? | |||||
Nov 8, 2020 Complaint marked as Resolved There was a call from flipkart representative stating that nothing can be done at their end. Flipkart customer support has been notified about the posted complaint. Verified Support Jul 31, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. As per the previous discussion with the team, you have confrimed that you have not a screen shot of youtube premium. Hence we will not abe able to accomdate you request. Your patience & understanding will be highly appreciated in this regard.
Verified Support Nov 09, 2020 Flipkart Customer Care's response We will revert on it.
| |||||
Add a Comment | |||||
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment