[Resolved]  Flipkart — Flipkart removed Youtube Promo Code notification before expiry date and without sending sms

Address:	Bangalore
Website:	www.flipkart.com

Flipkart adopting malpractices to attract customer and then not keeping up its promises. Here is the details description of the issue faced with flipkart.
Flipkart send me a promocode for youtube 6 month trial saying that we are providing this for our subscriber as promotion which was valid till 31st Jul 2020. But within 2 days the notification vanished and I was not send any sms with promo-code as a result it was lost and wasted. I understand that this are promo offer for limited period but it was not mentioned anywhere that it will vanish 2 days from notification if not used. Such practices adopted creates a negative impression about your esteemed brand and this result in loss of customer faith. As a consequence to retaliate to the above experience, I have decided not to use this account for any purchase for next 6 month(same duration as youtube trial period) so that flipkart realizes that such practices will not help them be customer centric and attract customer attention.
I received a call from their executive and asked them to escalate it to their management. They accepted that it is issue in the system, they can not do anything for that.
If flipkart is really concerned then do needful to restore back the offer which was actually given to me.