[Resolved]  Flipkart — Flipkart replacement policies

Address:Gurgaon, Haryana, 122002
Website:www.flipkart.com

"Might be the case with my phone only" but so far this has been the worst phone I have ever used as well as the worst shopping experience, and the credit goes to "FLIPKART"

Issues with phone:
Significant heating nearly after 1 hour o[censored]sage
Due to heating screen starts flickering, and it is very difficult to hold / use the phone as well
If temperature crosses around 47*c phone gets restarted automatically

Issues with Flipkart:
Mentioned the above issues to Flipkart and they scheduled a technician visit for me
Technician agreed with the issues and filled the complete form along with my signature, and submitted it to Flipkart
Post this Flipkart denied the replacement and asked me to resolve the issue at my end by visiting service centre of this phone's company. I thought of filing a complain, and asked them to share with me a xerox copy of the form filled by technician. Again, Flipkart denied to provide the xerox copy as well.

Overall to conclude, 5K phone having problem is not the major issue. The issue is with Flipkart. If I had ordered a laptop / any other costly thing and above scenario would have happened, then this would have been the disastrous situation.

Signing off from here for always!
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Jul 2, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Flipkart Customer Care's response
Will update back
Verified Support
May 31, 2017
Flipkart Customer Care's response
There was technician visit on the customer address 2 times and found no issue in the device hence it was informed customer to visit the brand service for the issue hence case stands closed
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