[Resolved] Flipkart — Flipkart replacement policies | |||||
"Might be the case with my phone only" but so far this has been the worst phone I have ever used as well as the worst shopping experience, and the credit goes to "FLIPKART" Issues with phone: Significant heating nearly after 1 hour o[censored]sage Due to heating screen starts flickering, and it is very difficult to hold / use the phone as well If temperature crosses around 47*c phone gets restarted automatically Issues with Flipkart: Mentioned the above issues to Flipkart and they scheduled a technician visit for me Technician agreed with the issues and filled the complete form along with my signature, and submitted it to Flipkart Post this Flipkart denied the replacement and asked me to resolve the issue at my end by visiting service centre of this phone's company. I thought of filing a complain, and asked them to share with me a xerox copy of the form filled by technician. Again, Flipkart denied to provide the xerox copy as well. Overall to conclude, 5K phone having problem is not the major issue. The issue is with Flipkart. If I had ordered a laptop / any other costly thing and above scenario would have happened, then this would have been the disastrous situation. Signing off from here for always! Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 30, 2017 Flipkart Customer Care's response Will update back
Verified Support May 31, 2017 Flipkart Customer Care's response There was technician visit on the customer address 2 times and found no issue in the device hence it was informed customer to visit the brand service for the issue hence case stands closed
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