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Flipkart — Flipkart replacing product in 17 days

Address:Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 56003
Website:www.flipkart.com

Hi
I have ordered a magnetic white board (replacement Order ID - OD[protected]. But I have returned it as the product was not received as mentioned on the website. But now why the seller is taking 17 days to replace the item. It's his fault that he has give the wrong item. Now customer has to wait for 17 days who has already waited for 7 days for order delivery. I have paid you for this and need it on urgent basis. Please deliver it asap. I tried to reach customer care but not received call back after 5 attempts. Your company take no responsibility after item is ordered.
I will make sure not to order anything from Flipkart and suggest my family and friends to do the same. It's fake website taking money and not delivering original item on time.
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Flipkart customer support has been notified about the posted complaint.
Nov 03, 2021
Updated by rakesharya101 Don't fool customers. Now you mailing that you will update on 9th. 11th is last date to delivery and I have raised the concern that I should get it before 11 Nov. But your company takes no responsibility of anything.
Now if I get wrong product again I will sue your company. Fake company making fake promises and no concern for customers.
What you are doing your best. You cannot tell your courier and seller to deliver product asap. Now when I mailed then you people are calling and telling you are doing your best. I cannot see anything is moving. Dont call me now and deliver the right product or refund the money.
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Comments

Again Flipkart delivered a wrong replaced product after 15 days. What to do now. They totally wasted my time in delivering a right product in 21 days. Is there any complaint criteria that I need to follow to file a case against this fake company. We cannot call customer care directly or even mail as mail will not be delivered. They tell to call back in 11 min but no call received. I need my money back and need a compensation for wasting my time. I don't know how this company is making fool to customers. Not able to replace a right item and also not giving back the money.
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    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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