[Resolved] Flipkart — flipkart unsuccessful transaction with flipkart - amount of rs 12569 debited - asus zenfone max pro 1 | |||||
Hi, My registered mail id : [protected]@gmail.com Mob no:[protected] On may 3, around 2:20 p. M, i have done a transaction with flipkart for Rs 12569 (Emi based loan for 6 months). Transaction got cancelled in the middle, i have attached the proof for it. When i contact flipkart, they are claiming that amount did not reach The seller. Flipkart has not initated any refund as they are claiming that they Didnt receive the amount. Flipkart is asking to contact the hdfc bank. When i contact hdfc they are claiming that amount is recieved by flipkart. Please see attached statement - rs 12569 (Emi based loan for 6 months). Even though online transaction was not successful hdfc bank is continuously paying the no cost emi to flipkart. I have hdfc contacted the bank. Bank is telling that merchant has to cancel the no cost emi loan which was availed from flipkart website. Again and again i am asking flipkart. But they are not taking any steps to cancel the no cost emi. Again this month emi amount of rs 2174.98 (2060.91 + 114.07) is paid to flipkart on 18th june2018 Similarly last month rs 2174.98 (2038.82+136.16) was paid to flipkart on 18th may 2018 Request you to cancel the no cost emi loan which was availed from flipkart website. Also refund the rs 4349.96 (2174.98 + 2174.98) back. Please help. Transaction was done on may3rd 2018, today is june 19 2018. I have not recieved my money. My issue is not yet resolved. I am heavily stresses because of this issue. Kindly help. Thanks, J balaji Was this information helpful? | |||||
Jul 11, 2018 Complaint marked as Resolved After a lot of delay Flipkart has finally reverted 12569 Rs.Thanks Flipkart.
Actually I should have to raised complaint on HDFC also, Even After my multiple complaints HDFC have paid two months EMI to FLipkart. They have charged Interest/GST/SGST/Preclosure charge etc.
HDFC is not Refunding the amount also. They didnt even provided minimal support from there Side.I had a worst banking experience for last 2 months. Flipkart customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 Flipkart Customer Care's response We will revert on it.
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I request you to share your account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance
Actually I should have to raised complaint on HDFC also, Even After my multiple complaints HDFC have paid two months EMI to FLipkart. They have charged Interest/GST/SGST/Preclosure charge etc.
HDFC is not Refunding the amount also. They didnt even provided minimal support from there Side.I had a worst banking experience for last 2 months.
I have raised complaints till senior Management . They simply delay the process. No Use.