[Resolved]  Flipkart — flipkart's marq washing machine

Address:560038
Website:www.flipkart.com

Flipkart's resource came to install the washing machine, which was purchased from them recently, and sold me a stand as well. Soon found water leaking from washing machine and informed flipkart. Flipkart again sent their resource to investigate the problem. Resource advised to remove stand. Stand is now laying unused. Called flipkart to take back the stand and refund the amount paid for the stand. However, flipkart is refusing to take responsibility for their representative's advice and counter advice to me.

Has anyone ever encountered a similar problem and what was done in your case? Any advice is appreciated. To me it is a case of flipkart selling poor quality products to customers and not taking accountability.
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Dec 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Flipkart Customer Care's response
We will revert on it.
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