[Resolved] Flipkart — flipkart's technical error...
KiKiran N Reddy on Dec 10, 2018
Order ID: OD[protected]
I hereby inform you that, i purchased a product from flipkart recently and it was found faulty. So i raised a return request within the return period. I got a confirmation of replacement and i received a sms and e-mail.
But without prior notice through sms or phone call the replacement was cancelled from flipkart end. And now the return policy is over. They are neglecting to make a replacement and asking sorry for inconvenience caused.
I have called flipkart for support more than 20times till now but they are neglecting us...
They called me once on 7th dec and said that they will resolve the issue but not seen any progress.
I kindly request you to make us ease from this process...
Complaint marked as Resolved Dec 21, 2018
Finally received a call from flipkart and issue was resolved...
Received a call from Ph: 08037023158
Thanks for consumer complaint portal team
[Dec 10, 2018] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response, Dec 12, 2018
We will revert on it.
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