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[Resolved]  Flipkart — flipkart's technical error...

Order ID: OD[protected]
I hereby inform you that, i purchased a product from flipkart recently and it was found faulty. So i raised a return request within the return period. I got a confirmation of replacement and i received a sms and e-mail.
But without prior notice through sms or phone call the replacement was cancelled from flipkart end. And now the return policy is over. They are neglecting to make a replacement and asking sorry for inconvenience caused.
I have called flipkart for support more than 20times till now but they are neglecting us...
They called me once on 7th dec and said that they will resolve the issue but not seen any progress.

I kindly request you to make us ease from this process...
Thank you,

Kiran n
[protected]
Complaint marked as Resolved 2018-12-21 16:26:28
Finally received a call from flipkart and issue was resolved... Received a call from Ph: 08037023158 Thanks for consumer complaint portal team

Complaint Status


[Dec 10, 2018] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Dec 12, 2018
We will revert on it.
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    Customer satisfaction rating
    71%
    Complaints
    27821
    Pending
    1184
    Resolved
    19434
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    location
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - flipkart's technical error...