[Resolved] Flipkart — fraud dealing and guiding by flipkart company

Suren Singh Parihar

from Delhi, Delhi

Address:	805, 1st FLOOR, ARJUN NAGAR, KOTLAMUBARAKPUR DELHI-110003, New Delhi, Delhi, 110003
Website:	not exchange my sumsung GALAXY J7 (2016)

Dear sir/ madam,

This is inform that you i am order your company filp-cart for exchange offer of redmi 8 mobile in replace of sumsung galaxy j7 6 (2016). And i am also paid rs5084 & 100/- rupees of delivery charges but your non technical and non specialized delivery boy tell me your sumsung j7 mobile back cover is lose so i tell you know about sumsung mobile have a battery slop and sim card slot so please tell how i insert the sim and battery without open back cover your delivery boy take rs.1350/- as a fraud money charged me i challenge all mobile company they will point out any default of my sumsung galaxy j7 2016 edition. So kindly resolved my problem and otherwise i will be legal action against your company and also registered in consumer court. If your not resolve my proper solution.

I am attached my sumsung galaxy j7 (2016) photo for your information.

Surendra singh
M no.[protected], [protected]

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Mar 2, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We're writing to you about your Redmi 8 (Ruby Red, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 09 Jan 20 and should be reflecting on your account by now.