[Resolved]  Flipkart — fraud done by flipkart very laid back approach

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Hi have purchase a samsung galaxy phone from the flipkart on2 8th nov 2018 with order no-od[protected] which has come with buyback grantee for which i had paid extra amount. Now thing is that when phone is delivered to me is wrong iemi details. Supposed he gave me the phone where some other owner name is registered and i am owner of imei: [protected] this phone which is getting used by some other person i dint know where now you understand i[censored]nfortunately name resisted name goes to any wrong person and does and illegal things i will be held responsible for that.
I got all this thing know only when i have applies the buy back guarantee things and got the phone exchange when they were about to deliver the phone he told me you're not holding the proper iemi no which i am looking for it and denied to exchange. I have called several time but flip kart team has really wasted my 5 days now and irritated asking pissed off question. Please guide me i want to really go to the consumer forum to take this further.