[Resolved]  Flipkart — fraud website : wrong product delivered and not accepting return request

Address:Vadodara, Gujarat, 390012

I had ordered a daikin inverter ac with order no. Od[protected]. But the ac delivered is non inverter and the two units of ac i. E inner unit and outer unit is mismatched. Inner unit is inverter type while outer unit i. E. Compressor is non inverter. So the ac cant work as both parts are incompatible. This is clear fraud. I requested for return or replacement but flipkart is rejecting my return request for reason mismatch in comment.
Pathetic experience with flipkart.
Kindly replace and deliver the correct product which i ordered and paid for it or return my amount.
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May 21, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2020
Flipkart Customer Care's response
We will revert on it.
Jan 22, 2020
Updated by shristi.d
again my replacement request is rejected by flipkart. this is the 3rd time they have rejected the request. they are only wasting my time and money. worst customer service i have ever experienced while shopping online.
Verified Support
Apr 20, 2020
Flipkart Customer Care's response
Hi, We would like to inform you that we tried reaching you on your registered number 99XXXXXX58 on (31 Jan 20) at ( 04:50 PM) but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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