[Resolved] Flipkart — fraudulent services / denying replacement of product | |
Sir/madam I puchased a 73k laptop from flipkart. I received my laptop with screen defects, there is a wired light voming from top of display. Flipkart has a policy of replacement under 10 days, i filed a replacement on the same say i opened the product. Since then it has been 15-20 days and they have denied my replacement request twice. I am moving out to london for my masters for which i ordered this laptop as it is a technical course and i have my flight on 29th morning. I have been calling them day and night stating my situation and emergency still there is an extremely bad and delayed service and response from there end and they are still not able to replace it. I have paid 73k prepaid for a defective product and still they are not helping me with the replacement. Please look into this and help me. Was this information helpful? | |
Oct 15, 2019 Complaint marked as Resolved Product was exchanged at last
Thanks Flipkart customer support has been notified about the posted complaint. Verified Support Sep 27, 2019 Flipkart Customer Care's response We will revert on it.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment