[Resolved] Flipkart — furniture craft bed defective

Sukanta1990

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700028
Website:	Flipcart

Hi i have brought one iron queen size bed and which is defective. Now flipcart is not changing or not reparing my product. This is unfair and please help me if someone has any idea about this. I called many times to customer care and it is totally disgusting hopeless!! When i called customer care every time they are giving 24 hours time saying that back end team will call me, but never they called me. Please help me.

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Jul 23, 2017

Complaint marked as Resolved

The registered ph no for the flip cart product is 9073173199 Registered email [email protected] Order id-OD109310882819374000 I have escalated this issue and the incident number is IN1707122022366994868 Please let me know if anything more required.

Flipkart customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by Sukanta1990 This problem is not resolved as my bed is not been installed.

Verified Support

Jul 23, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Verified Support

Sep 16, 2017

Flipkart Customer Care's response Interacted with customer delivered the Hydraulic part hence closing the issue