Flipkart — Getting wrong product

Address:Gurudatta Nagar, Soygaon, Malegaon

To,
The Senior Executive,
Flipkart Customer Support
Address : flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
Date - 25/11/2021

Subject: Complaint about wrong delivery of product.

Respected Sir/ Madam,

This letter is in reference to the order number Order OD[protected] placed on 11/11/2021 of product Poco M2 Pro B/s 6/64gb . My name is Shubham Santosh Badawane and I am writing this letter to bring to your kind notice that I received the wrong product, With different imei number, wrong color and also With damaged back panel in the delivery made on 13/11/2021. I ordered a Poco M2 Pro B/s 6/64gb and I received Totally different product from the one I ordered with critical condition.

Therefore I am returning the order and Faces issue with Wishmaster when he checks the imei number differently.

I already mentioned that I got the wrong product with a different imei number. and several issues. so plz mention clearly to the wishmaster for collecting the product that we got as it is condition.
We also called multiple times with executives and they raised my issue but everytime we got very poor results. We kindly Request to look at it personally and solve it as soon as possible.

Your's

Shubham Badawane

Contact-[protected]

email- [protected]@gmail.com
With this email I attached a product received document.

--
Thanks! & Regards,
Shubham SR Badawane
+3 photos
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Comments

I ordered the POCO M4 Pro 6GB/128GB variant from Flipkart on 10th Aug 2022.
and they sent me a 6GB/64GB variant in the box. I was not at home when they delivered my order they left it to my family member and when I returned back then I noticed they sent me the wrong item. Now I am calling support to send me the correct variant but they are not replying to my call and removed the return option from my Flipkart account.
Please help me.
I got scammed by Flipkart.
I have full unboxing video evidence also.
and they can match by IMEI no. also that which model they sent to me and what I ordered.
Please help me soon.

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