Flipkart — Got a very poor quality FLU jeans instead o[censored]CB Jeans that I had paid for.

Address:Patna

Application/Website: Flipkart
Seller name: Tech Connect Retail Pvt. Ltd.
Seller’s GSTIN: 19AAICA4872D1ZL
Invoice number: FAC9TA[protected]
Date:[protected]
Price: ₹1510.00
Order ID: FMPC[protected]
I ordered United Colors of Benetton jeans but recieved a very pathetic FLU jeans with United Colors of Benetton tag on it. I thought there might be some errors while shipping so I put a replacement request from the Flipkart’s app. It got rejected after 2 days. I called customer support [protected] and they asked me to raise the request again and assured me that this time it won’t cancel.Also, they asked my Pan/Aadhar card for verification, which I gave them. I raised a Refund request and again it got cancelled by the seller. I did it for the third time and it got rejected. They ate more than 7 days in this process. I am student and cannot let go my 1500/- rupees in such frauds. I used to trust Flipkart a lot but now I won’t ever use this app and even encourage people to stay away from potential fraudulent risks o[censored]sing Flipkart. Still my refund request is pending and I am very saddened and frustrated and find myself in a very helpless condition. Please help me if possible.
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Flipkart customer support has been notified about the posted complaint.
Apr 06, 2021
Updated by 66adeem99
P.S: This is the screen shot of the order from the app.

Verified Support
Apr 06, 2021
Flipkart Customer Care's response
We will revert on it.
Apr 07, 2021
Updated by 66adeem99
I got it rejected for the 4th time. Why are they rejecting it when they are the ones who sent me a different jeans? How should I not consider Flipkart fraudulent now?

Apr 07, 2021
Updated by 66adeem99
Flipkart looted me and I think I cannot do anything. I am just a drop in the ocean. I have to live with it. My 1510/- rupees gone in vain. Rejected my pickup 5th time. They sent a jean which I will never wear. Okay I can afford 1500/- but what about poor and lower sections who are gets cheated. I think Flipkart might have collected hundreds of thousands using this fraudulent technique. Thank you Flipkart I will never ever use your app again and will also delete this app from my entire family and relatives’ mobiles. Thank you for breaking the trust.
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Comments

Again my return got rejected for the fourth time. This is very unprofessional behaviour by Flipkart. I sent and fulfilled everything they asked still I am the one in trouble. I cannot keep this FLU jeans while paying for UCB.

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