[Resolved] Flipkart — got broken product and did not get replacement as well | |
Respected sir/ ma'am, I had ordered the (Prestige 1200 watt induction cooktop with push button (Black) induction cooktop (Black, push button) on flipkart and on 31st aug.2020 a phone call came from courier office come and pickup your parcel. We have to travel 30km to collect our product. While taking it was making noise and before we ask him he ran away from there. He already knew that this is broken product. I have taken the shooting before the opining the packet. It was fully broken top and at that time i requested for replacement and next day the seller denied the replace after that i have had conversation with your executive more than four days. The seller kept cancelling the replacement i spoke with your executive and asked to talk to the seller and tell the information. I am very surprised that on one has spoken to the seller and asked him why is he doing this? Now i would like to get only refund i do not want any product from flipkat at all. Develiry boy was very rude after giving the feedback and... Lot of things happened after that. I am not able to send video because it is large file. Was this information helpful? | |
Oct 6, 2020 Complaint marked as Resolved Thank you very much consumercomplaints.in with your support I received my money back.
Thank you again Flipkart customer support has been notified about the posted complaint. Verified Support Sep 15, 2020 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Sep 19, 2020 Updated by vinaymahabal I have not yet received any refund from Flipkart. They have been giving me only dates to resolve the issue. But it looks like they are doing anything at all. They do not want to return on name of the seller's policy #FlipkartFraud is taking place in India now, kindly look into this issue. Order id - OD[protected] This is my order id.) Many thousands of complaints are there against Flipkart and on their Facebook page and Twitter page, There are also fake promises are given to all the buyers.  Sep 19, 2020 Updated by vinaymahabal I had filed a complaint in flipkart as well No. is IN[protected] Nobody is wokring on this they are just saying that we are working. I think they want money from Indian people but do not want to give service or good product. #FlipkartFraud is going to come-up very SOON...   | |
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#FlipkartFraud is taking place in India now, kindly look into this issue.
Order id - OD[protected] This is my order id.)
Many thousands of complaints are there against Flipkart and on their Facebook page and Twitter page, There are also fake promises are given to all the buyers.