[Resolved] Flipkart — got defective ac

 
1 Review
Kollam, Kerala, India
 NIBINSHA NAZAR on Feb 17, 2019
I bought an marq by flipkart ac from flipkart on 26th of december 2018 and the product delivered on 29th of december 2018. On the day from installing am facing multiple issues, outdoor unit very noisy my neighbours complained about it, company provided me a replacement for compressor, the other issues are indoor unit humming noise which is very loud in night times and at most time i can’t turn on the ac because it is not responding to the remote control. Now the cooling is not well and it takes 3-4 hours for the room to take 24degree cold and the compressor is not turning off after replacing compressor and the humming sound comes after only when the compressor turns on. I bought a second one of the marq ac same model for my home it didn’t have any problem. I requested for a replacement for my product they didn’t have any response

got defective ac
Complaint marked as Resolved Mar 23, 2019

Complaint Status


[Feb 17, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Feb 18, 2019
We will revert on it.
Verified Support
Flipkart Customer Care's response, Feb 18, 2019
Customer raised concern saying hat the sound is coming out for the product and he was given replacement of compressor by Jeeves. so interacted with the customer regarding the same and requested him to contact the
brand for further help. Customer agreed hence closing the case from our end.
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    Flipkart - got defective ac