[Resolved]  Flipkart — Got duplicate or fake product from Flipkart

Address:Online e commerce website Flipkart.com

I ordered Samsung galaxy active watch 2 and today got delivered a Chinese watch..
With no branding, no user manual, no actual boxing, no logo while bootup.
Overall a pathetic experience.

I can't expect this from flipkart.
Where I paid approx 18000 and what they sent is a fake product.

Luckily I made the unboxing video as well as having the pictures which confirms that it's not a genuine Samsung watch.
Let's hope I get what I deserve.
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Aug 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jan 01, 2021
Updated by koushikMondal
Can I expect some help on above
Verified Support
Jan 04, 2021
Flipkart Customer Care's response
Hi,
Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
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