[Resolved]  Flipkart — haier double door refrigerator.

Address:

Mumbai City, Maharashtra, 400061

Bought haier refrigerator from flipkart in sept 17 with 2 years addittional comprehensive extended warranty. Three months back refregerator
Started making noise in the freezer and there was continious water despensing from below. We complained to flipkart. After long follow up with their warranty guys they sent a technician. As per complain he just got the ice removed from the freezer and told that maybe the timer and thermostat may have some problem. If the freezer again has the problem then it has to be replaced. We have complained since fiffteen days again for the noise but the company has not sent the replacement of the parts being under warranty. I have come to know that the warranty is by flipkart site who askes for extended warranty optional for the product by paying some extra amount at the time of purchase. Beware this is not by the brand you purchase but by flipkart and if any problem arises you have no one to attend to your complain as the don't have a customer care service centre. They will ask you unrelated questions and make you write the complain atleast 5 to 6 times before anyone calls. Till date only technician has called and said the part will be replaced as soon as the company gives him. It is over 15 days now. Jeeves by flipkart is the co for extended warranty total fraud total cheat