[Resolved]  Flipkart — Handset Lenovo K6 power

Address:380055

Hello,

We had ordered for cellphone LONOVO K6 POWER which we got delivery at 16/3/2017
details of which we have attached herewith. After using for these days we came to conclusion that phone is not working properly as it is not getting the company network properly and due to this in between conversation voice is getting cracked down. Initially we first thought that is should be definitely problem with Sim card company so we asked them to solve the problem they worked very hard for this in fact they changed the Sim 3 times thinking it might be fault of Sim card but still there was so solution to this. When every Sim of any company when inserted in this phone is used same problem arises, we even called your customer care no 4/5 times but it is not accessible and is continuously busy. Please do consider this and please do get us the phone replaced. We don't want our money but we only need phone which we ordered and for which we paid. Please get back to us as soon as possible as we are facing problems in our business regarding this.

Regards
Dipesh Balchandani
[protected]
Was this information helpful?
No (0)
Yes (0)
May 19, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
Flipkart Customer Care's response
As the product is out of seller replacement hence requested the customer to get in touch with the brand service center for the device service for defective issue.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information