Flipkart — Harassment to the Customer


Hi Flipkart Team,

Hope you are doing well.

I am writing you this regarding Order Id- OD[protected].

I have received the product on September 14, 2023 and as per the return policy its a 7 day return policy.

I have raised the return request on 14th September 2023 itself and I have received the message regarding the same that my product would be picked up on 15th September 2023.

But on 15th September 2023 in the evening I got the message from your delivery partner regarding product pickup rejection because of product mismatch but the truth is nobody came to pick it up so that day itself i contacted the customer care and they from their end raised the return request again.

Again on 16th September 2023 i got the message regarding my pickup and again in the evening got the message regarding rescheduling of the pickup.

On 17th September, 2023 I got the message regarding my pickup and again in the evening got the message regarding rejection because of mismatch but the truth again is nobody came to pick up the product.

Since last 3 days I am facing this harassment and when 7 days would be over you will say its not eligible now then who will be responsible for my hard earned money?

3 days have already passed just have remaining 4 days and if everyday I receive such rejection messages without any fault from my end who would be responsible for my money?

Hope to receive support from your end soon.

I am also attaching the screenshots for your reference.
+5 photos
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