[Resolved] Flipkart — Haven't got refund, 25 days passed after pick up

[Resolved] Flipkart — Haven't got refund, 25 days passed after pick up

S soorajnyn

I had bought a marq washing machine from Flipkart on 18th January 2020. It got complaint after 3 months o[censored]sage and i struggled a lot to get the warranty and the service people told its not possible to repair, finally they decided to take the product back and refund me the full amount, finally after a lot of struggle for almost 6 to 7 months they picked up the product on 15th December 2020, But i didn't get the refund till now ( 09/01/2021 10 pm post time. ). I had used Flipkart pay later for the payment and later cleared the bill. i contacted the customer service multiple times and they sent me mail saying it will be resolved within this time back to back but i haven't got the amount till now. I have all the proofs of this complaint attached here. amount is 6499/- +5 photos Was this information helpful? No (0) Yes (0)
Jan 18, 2021 Complaint marked as Resolved after giving the complaint here the company mailed me that your refund did not go through in the old bank account, and provide alternative account details. I provided it and still they delayed it for some more days and finally i sent another mail saying that i need the refund before Tuesday otherwise i will file a complaint in the court. today on Monday i received the money into my account. very unhappy with such a bad treatment from Flipkart Flipkart customer support has been notified about the posted complaint. Jan 18, 2021 Updated by soorajnyn 18/01/2021 finally after lot of struggle I got the refund today. issue resolved
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