Flipkart — Highly Unprofessional and not delivering product on time

Address:

New Delhi, Delhi

I had placed an order on 19th August-14 with Order number OD[protected] the expected delivery was on 23rd August-14 and till today I did not get my order. When I called the customer service call centre they asked me to grant 4 additional working days, for which I agreed and waited till 27th August to get the order delivered. On 27th itself they are again asking me to grant 2 more days to get the next update rather than product which is highly unprofessional and irritating. Moreover since I paid for the product online while I purchased they seem to be least interested with the delivery of the Product to consumer. I was also surprised to hear that the order is being shipped from New Delhi and it will take around 10 days to get delivered to Lucknow as there are some Logistic issue with FLIPKART however I have questioned them if there was an issue that is there Internal issue and why the Consumer have to bear this out and why they have not intimated me within the timeliness so that I can look for other alternatives. Kindly help me with the same. Regards, Anurag Srivastava [protected]