[Resolved]  Flipkart — hp-lap top

Address:Bangalore, Karnataka

Dear sir,
I, veera venkata nagaraju kasagani studying phd in national institute of technology tiruchirappalli, tamil nadu. I was purchased hp 15q core i3 7th gen - (4 gb/1 tb hdd/windows 10 home) 15q-ds0006tu laptop on date of 18th july-2019 to the friend who is staying in benglur. After usage of 14 days (Over of 10 days of replacement policy) it was found as defective and not working at all (Software issue). I want to complain on fraud of seller: retal net and flipkart authority too. I won’t leave this issue and i am very bad on this fraud issues by flip kart sellers. I request you to take action for this fraud and provide me with the laptop which i have ordered for price 27, 840/- as a compensation for my waste of time well. Please justice for this.
Thanking you.
Contact details: naga. [protected]@gmail.com
Contact no: [protected]
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Oct 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
Flipkart Customer Care's response
Hi Veera, Thanks for writing in. We're sorry to hear that you're facing issues with your HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) 15q-ds0006TU Laptop. Since the product was delivered to you on 18 Jul 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service centre and they'll be able to help you out. Hope this helps.
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