[Resolved]  Flipkart — Hp laptop complaint

Address:New Delhi, Delhi, 110018
Website:www.flipkart.com

I have purchased a hp laptop order number : od[protected].
Its a brand new laptop and working like a 4-5 years old laptop, when i ask them to take it back they straight away denied. And said that our technician will visit or you can take it to hp store.
After that some of their stupid technician called me (And trust me he does not know anything or he thinks users are fool) and he ask me to update the windows os than it will work fine, it has 4gb ram 2.54 ghz processor 1 tb hard disk and its working pathetic, but that technician think just upgrade the windows will make it like a brand new.
I don't understand why they are selling the products like this, but trust me i will never suggest anyone to buy anything from flipkart again.
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Jul 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Complaint comments 

Comments

Recently i have purchased a j5 16 and it heat at large extent and it also hang and frezz some time youtube video is nkt playing smoothley it hangs whenever i olay video on youtube i requsted for my refund and they told me that you should go to service centre why should i go to service centre i want my refund

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