[Resolved] Flipkart — hp laptop damaged product, return cancelled and account blocked | |||
My name is anandu, i have an account linked with [protected]@gmail.com. Last month i have purchased a laptop, then when i checked the product, i have got a damaged product. Then i put a return request, then returned order was placed, i was okay then, after a few days when the desired date of return, i didn't get any calls or update, i tried to login to my account, i couldn't login to my account. Then after calling somany times customer care, they have asked they have forwarded a mail notifying that my account was blocked due to commercial use. I don't what regression model you are using or what are the factors you or variables you are looking for prediction of account to be commercial account, something is wrong with your model. I have been purchasing from the very beginning of flipkart, you can check my account details and purchase history for the same. I'm deeply sad and regretted for purchasing from flipkart now, i was always an active user. After this i'm switching to amazon, their way of treating customer is far better. Thank you. I'm ready to go through consumer court for the same. I want my product returned and i want a new product. Order id od[protected] for return. Order placed on aug 16, 2019 Order id od[protected] Was this information helpful? | |||
Nov 7, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 01, 2019 Flipkart Customer Care's response Hi Anandu, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. | |||
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