Flipkart — I am complaining about not getting the refund

Address:NTRO,Govt of India,P/O box no.1343,Next to SWCO of HMT ,Jala, Bangalore, Karnataka, 560013
Website:Flipkart

I ordered vivo z1 pro on 25th october 2019 from flipkart and made payment from my hdfc credit card and after that i saw that the shipping address was not proper and then i cancelled my order on that day itself and flipkart assured that they will refund the amount by 29th october but today it's 31 and it is still pending. Plz sir help me out to get my money back
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details and order details from the shared information. Request you to share the registered email ID and order ID in order to assist you further. Hope to hear from you soon.
Oct 31, 2019
Updated by AjaySingh0069
Order id OD[protected]
Email [protected]@gmail.com

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