Mobile HandsetsFlipkart I am complaining about not receiving headset with phone

[Resolved] Flipkart — I am complaining about not receiving headset with phone

1 Review

Ahmadabad City, Gujarat, India

Keval thakar on Mar 18, 2018

Hello, on 17th of march i ordered a mobile phone
Samsung galaxy on nxt 64gb, when i ordered mobile from flipkart website in description it was written that in 1 mobile unit i will receive phone charger and headset but when i receive mobile with 1 mobile unit i receive only charger please deliever headsets also as promise by flipkart. For proof i am attaching screenshot of description about product on website.

Awaiting for your response.

I am complaining about not receiving headset with phone

Complaint marked as Resolved Apr 22, 2018

Complaint Status

[Mar 18, 2018] Flipkart customer support has been notified about the posted complaint.

Verified Support

Flipkart Customer Care's response, Mar 19, 2018
We will revert on it.

Verified Support

Flipkart Customer Care's response, May 28, 2018
Customer raised a complaint related to headset missing from delivered product is uint. We have interacted with the customer and informed that as per description headset is not part of sales package from brand so it has been not given. Politely denied request. Hence, closing the complaint from our end.

Verified Support

Flipkart Customer Care's response, May 28, 2018
Customer raised a complaint related to headset missing from delivered product is unit. We have interacted with the customer and informed that as per description headset is not part of sales package from brand so it has been not given. Politely denied request. Hence, closing the complaint from our end.