[Resolved]  Flipkart — I am complaining about worst service provided by flipkart

I have purchase sony multimedia speaker system model sa d40 from online selling site flipkart. I was ordered on 07 nov 19 and delivered on 09 nov 19 at 1257 hrs after unboxing i found the product is not working due any software problem and i lodged a return request at 1318hrs on flipkart. Flipkart company providing such product is worst and due to this my important time is lost and i have to gone through same process many times on online querry which again losted my priceless time. This item was not checked before delivered becuase if this item is broken i can understand but software problem makes sense of worst service by flipkart making fool to the customer and it waste my useful time... After return request the product will be going to replace to same on 13 nov 19 instead of refund.. I want refund for the product because service is like this how i believe that product how much long works. Replacement of the product is cancelled two times because i was asking for refund but comany has denied for refund... Pls resolve my issue..
Avinash kumar verma
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[protected]@gmail.com