[Resolved]  Flipkart — I am complaining about your delivery services

Website: Flipcart

I am from Una, himachal pardesh.My brother odered a watch as a gift for rakshabandhan.It is to be delivered by 20th August. On 19th afternoon the delivery boy called and confirms the address and said that he will be coming by the evening and asked us to pick the parcel from somewhere else than the prescribed adress and made excuses like we do not go door to door to deliver if you want rhan pick it from me or i will deliver it whenever i will feel like doing so. Since it was sunday so we agreed to help him a littel but he did not that day and mark the parcel delivered. When i called him he amke lot of excuse and said he will be coming on 20th August that is on monday a working day. He is calling near about 6 pm and asked to pick the delivery but only my mother was at home she told him that she can't come si please deliver th parcel to prescribed address but he talked rudely to her and with no sense of respect for for the customer and to his duty as well. This is the 2nd time i m facing the same problem with flipcart delivery services.Its true that the product i odered is good but your delivery services keeps on disrespecting your customers than it will surely lessen people's interest from shopping through your site. Please make it clear it clear to your delivery boys that the customer order for on door delivery so its their duty to do so.
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Sep 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
 
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