Oct 26, 2014
Updated by Srinivas Appam These
flipkart Guys told me that my issue will be resolved within 26/10/2014 05.30 PM. As every time this also I waited for one week but no go. It is very easy for
flipkart people to cheat customers like this. Below is the mail they had sent.
Hi Srinivas,
Thank you for writing in. We acknowledge your email.
I would like to personally apologize for the inconvenience caused in this regard.
I can imagine how inconvenient that can be for you and I would like to confirm you that, your issue is escalated to our concern team, and they will get back to you with a reliable updat. We will make sure that your issue is resolved within 26/10/2014 05.30 PM.
Kindly do not worry in this regard, we will resolve the issue in the best possible way. We are here to address your concern and to ensure a prompt resolution. We will take ownership of the problem and we will follow-up until the problem is resolved.
Your patience is requested in this regard.
Please write back to us should you have any other questions or need further assistance.
Regards,
Kiran
Customer Support
I am not going to spare these people.
*Dear Mr.* *Srinivas**, *
This is with regards to your recent contact with us.
You have made Online purchase of Rs. 5999.00 on September 02, 2014 to
Flipkart Internet from your account ending 7818.
The payment for the said transaction has been effected to the merchant vide
Payment Voucher(PV) [protected] and trace number 000653.
Please contact the merchant quoting the above mentioned reference numbers
for further clarifications.
Assuring you of our best services at all times.
*Sincerely, *
*Anju* *Naveen*
*Manager - Customer Care*