[Resolved] Flipkart — I am not getting product

jatintayal123

from Gurgaon, Haryana

Address:

North West Delhi, Delhi, 110040

I orderd a product from flipkart and order id is OD[protected]
and the seller is retailnet
i want to complain this thing about flipkart and their seller retail net that i ordered this product on 3 june 2019 and it was written that it will be delieverd by 7 june 2019 but then they increase the time it was written that the order will be delievered by 9 june then again it increase date by 2 days it was written that it will be delivered by 11 june 2019 now today 10 june its written that it will be delieverd by 13 june 2019. this seller is again again increasing the date by 2 days again and again. 10 days has past seller has not packed even item and not shipped too. from my thinking that what i feel why seller is not shipping this and extending day by day time that now seller has increase the product price after i orderd this. i ordered this product of 9990 but after i ordered seller increase the price by 3000 thats why i think he/she is not sending me but this not fair once i ordered i should recieve my product as my particular time give to me or before that time but here seller or flipkart increasing my time again and again and he does not want to ship. i will attached image of tracking you can see its increase my time and 10 days has past its not even packed it clearly means seller does not want to ship but i want to ask why??? thats not fair. not giving product one main reason is prodcut no available or sellerr is away but product is available and its cost also increased by seller and he is taking order i dont know why he is not giving me. i talk with flipkart customer care team 2 times but i did not satisfied they are not giving me exact solution.
thank you

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Jun 17, 2019

Complaint marked as Resolved

still i have not not product flipkart at last told me to cancel it. i know it will happen now i dont want this product thats why i cancel this case

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Flipkart Customer Care's response Hi Sarita,

We're sorry about the delay in delivery of your order OD[protected] for RDP DC301 with Core i3 (4030U) 4 GB RAM 500 GB Hard Disk.

We were trying to sort this out with the courier service provider, however, however, the courier service provider will not be able to deliver the product so please cancel the order from your side.

This is not something which we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders.

If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time.

We would like to thank you for your continued trust and understanding.