[Resolved]  Flipkart — I bought a smartwatch with all fake features

Address:

Anytime Sellers, Dehradun, Uttarakhand, 248001

I bought a smart watch from flipkart. Since i like to do some running, i've had really wanted to get a smart band. After much scrolling and searching i stumbled upon a watch whose ratings were above average and seller's ratings were sky high. So i bought the product after reading a few reviews which were good (I think they were fake). Since the watch provided heart rate sensor, blood pressure meter, so2 meter (I don't know what it does), sleep monitering, pedometer (It calculates the number of steps), calorie meter etc. I thought it would be good to buy it but no sooner had the watch arrived i was shocked to see it was all fake. Ofcourse i double checked the product's refund/return policy of 10 days before digging any further. Not even one of the aforementioned feature was working fine. It calculates heartrate, bp, calorie even without wearing and the pedometer and sleep monitering doesn't even work. Wow i was just damned, the watch was no different from your ordinary watch and even the interface displayed in the images (In the website) were fake. Well i discovered it after about 4 days of product's delivery that it's claims were all fake. So i tried to return it since the product will be the same type no matter how many times i replace it. So i thought i would exchange it for a gift coupon and buy mi's or huwaei's smart band with the flipcart's refunded money plus the required money. Now here comes the good part, i asked for refund on the 7th day after recieving the watch from the website (Since it had a 10 days refund/replacement policy) it said that this will take some time and they will contact me after 3-4 days and just when the time of contact came they said the refund process is cancelled (Without giving me a reason) and also the returning time period ended. I mean wow!😏, they were just waiting for the refund period to end and then gave me this # about thank you for buying. I am really pissed, atleast contact me if you want to win me over with debate. Worst services by flipcart, i will never buy any product from here in the future, nor i will suggest anyone to buy anything from here, who knows what they do even on flash sales? I will instead warn my relatives and friends about this fraud website. Beware of flipcart, it's replacement/refund policy is just for show. Amazon is much better than it. Now i am regretting why on earth i even tried to shop on flipcart when i am a regular customer of amazon.