[Resolved]  Flipkart — I didn't receive my product

Address:

Hyderabad, Telangana, 500081

I ordered kross k-40 26t multi-speed 26 t mountain cycle on 31st august 2018 at flipkart.com with the order id od[protected].

I didn't receive my product but it shows delivered on filpkart.com. I didn't even receive any sms or call from flipkart. It supposes to deliver on sep 16th, 2018.

On sep 15th, 2018 i opened my orders page in flipkart.com around 12 pm, i saw that the delivery status and shocked it shows already delivered. I call customer care and initiate the complaint they said, please wait for 48-72 hours we will resolve the problem.

From monday (17th sep) onwards i called them daily to know my status, they said every day only one word "please wait for 24hrs, our people working on that".

I lost hopes on flipkart people after a week also they said to wait for 24 hrs and customer care person cut my call while i'm talking. I do payment from my credit card, from aug 31st i'm waiting for the product and i need to pay interest/emi for that amount without receiving the product.

Please do helpful for me.