[Resolved]  Flipkart — i made a payment but order was not successful and amount debited complaint registered in national consumer court ref no 1102717 dated 15/jan/19

Address:	Murshidabad, West Bengal, 742224
Website:	www.flipkart.com

Refund request / complain registered in national consumer court ref no 1102717 dated 15/jan/19

. [incident: in[protected]] transaction ref no.
Payments transaction ref no - pzt[protected]zepgm01

Dear sir/madam,

With the utmost respect i beg to state i sofi kamal wanna draw your benign attention of my following subject.

As on dated 11/dec/18 i tried to purchase a mobile lenovo k9 blue from your store unfortunately order couldn't successful but my amount debited from my bank.

Regarding this matter i had lodge complaint by calling your cs.
I also lodge a complaint at my bank branch and they replied transaction successful and amount credited to merchant.
(P. D. F attached)
Flipkart
Transaction ref no.
Payments-pzt[protected]zepgm01

Sometimes your customer service executive told i couldn't see your bank attachment sometimes even i showed him/her bank reply they replied give written form, sometime there are no transaction found in your flipkart ac and provide transaction ref no. And i didn't understand why what kind nonsensical harassment???

As per term and condition bank has been replied my complaint and i not any proper resolution from your end and for that reason i had register this kind serious complaint at national consumer court.

I sincerely appreciate your attention to this matter and i look forward to your reply.

Thanking you in anticipation.

Attached:- bank statement and bank reply.

With sincere appreciation,

Sofi kamal

Registered mob no - [protected]
Mail - [protected]@gmail.com

Alternate no -[protected]