[Resolved]  Flipkart — i ordered adidas shoes received fake product. it was my first order. flipkart blocked me on raising return request

I ordered adidas shoes received fake product. It was my first order. Flipkart blocked me on raising return request.

It was first order first return request. They blocked me saying high numberof returns. Now they are nit ready to give my mobey or take the shoes fake shoes back n give my money they are saying theysent the right product.
Order id od[protected]
Enclosing photograph for company address n order id and date of order.