[Resolved]  Flipkart — I received a used samsung charger with the seal broken

Today I received a samsung charger whose seal is broken as if the seller has used it before selling it to flipkart customer.

I contacted the flipkart customer service and they said we can do nothing you yourself contact the seller. That is really not expected of an Amazon rival. I said can't you contact the seller because he is not going to concede to me but they said we can't do anything.

Order ID - OD[protected]
Order ID - OD[protected]

Customer Name Ishank kumar maurya
Customer phone number [protected]
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Oct 21, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your
SAMSUNG EP-TA20IWECGIN Type C Mobile Charger with Detachable Cable with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1049/- has been completed on 17 Sep 21 and should be reflecting in your account by now.

Your kind understanding is appreciated.
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